As part of our client spotlight series we talked to Leamans, who have been a Cartridges Law client since 2018. We asked how 2020 has been for them and what the future looks like.
Tell us about yourself
Leamans are an independent letting agents prominently based in Exeter city centre
When did you become a Cartridges Law client?
How have our business team helped you?
The laws surrounding lettings are continually changing so to stay abreast of the changes I rely on professional legal advice and support.
What challenges have you faced in the past few months and how did you overcome them?
COVID has proved challenging for the vast majority but as a letting agent we need to be available to our tenants 24 hours a day 7 days a week as issues in properties can arise at any time. Fortunately I have a few select contractors that can attend emergency call outs 24 hours a day and they covered us during lockdown. Another issue for Leamans during the last few months has been seeing some of our tenants lose their jobs and struggle with rents. But with proper communication we have seen our tenants, and landlords, help each other and come out the other side.
Where do you see the business in five years’ time?
I am happy with what myself and my team have achieved over the last twenty years and I appreciate that we are a small company that has chosen not to overreach ourselves by expanding.
What is your best piece of advice for similar businesses to yours?
Quality service not just to your client, the landlord, but also to your tenants
Stay up to date with the laws and regulations affecting your business.
We’re here to help. Contact us to discuss your needs.
Cartridges Law Business Team
Telephone: 01392 256854