As a firm we are here for you when it matters. Our aim is to provide a different kind of legal service which is less formal and more approachable while remaining completely professional and achieving the best outcome for you.
In our view the buck stops with us. We do not delegate. We do not employ large numbers of non-qualified staff. We are a small team of qualified, experienced professionals who are experts in the work we undertake.
We understand that when someone comes to a solicitor it is about something that is important to them, sometimes even life changing. Looking after you as our client is our absolute priority; if you instruct us, we want you to know you made the right decision.
Before we start working for you, we will agree with you:
- exactly what needs to be done
- who will be doing the work
- how much it will cost or how the fee will be calculated
You will always know who you can speak to for updates or if you have any questions or concerns about what is happening on your case; good communication is at the heart of our client care.
We hold a legal aid contract with the Legal Aid Agency in the areas of family and housing work and will always consider your eligibility for legal aid where it is available for the type of case you have.
We are accredited with the Lexcel Quality Mark by the Law Society, in recognition of the high quality of legal practice management and client care that our team provides. We are checked each year to ensure we are continuing to work to those standards of excellence. We also hold accreditation under the Law Society’s Conveyancing Quality Scheme.
If you think you would like us to act for you please contact us for an initial appraisal at no cost.